How to fix QuickBooks Desktop Crashing Issue?

Herry Smith

08 Jun, 2023 · 59 min read

Over the past few years, small and medium-sized enterprises have enthusiastically adopted QuickBooks as their preferred accounting software. It has gained a reputation as the top choice for its exceptional efficiency and effectiveness.

With its comprehensive set of features for cash flow management, tax filing, and productivity tracking, QuickBooks ensures streamlined operations for businesses of all types. However, despite its advanced capabilities, occasional technological challenges are inevitable.

One such problem of the QuickBooks is QuickBooks Desktop Crashing Issue. If you encounter frequent crashes in QuickBooks, it can prevent you from using the program smoothly. Such errors typically occur when there are problems with the company file or the installation file. When this error arises, the QuickBooks desktop may crash or become unresponsive, leading to freezing issues.

In this article, we are going to talk about the things that everyone should know about the QuickBooks is QuickBooks Desktop Crashing Issue.

Some solutions that will help you to fix the QuickBooks issue. To troubleshoot and resolve the QuickBooks Desktop crashing issue, you can try the following steps:

quickbooks error code 1903
quickbooks error code 1903

Solution 1: Update QuickBooks

  1. Begin with clicking the Start tab.
  2. In the next step, go to the Settings tab.
  3. Now, you need to navigate to the “Update and Security” option.
  4. Tick on the Check for updates tab.
  5. Furthermore, you need to open your QuickBooks desktop.
  6. After that, you are required to move to the Help menu.
  7. Here select the Update QuickBooks tab.
  8. You need to erase all the previously downloaded updates and check the Reset update box.
  9. Select the Get updates icon.

Solution 2: QuickBooks file doctor tool

QuickBooks File Doctor is a useful tool designed to resolve common network and company file issues. When you initiate QuickBooks File Doctor, it promptly scans for problems and identifies any issues that require attention. This enables you to efficiently address and resolve the detected problems.

  1. After downloading the QuickBooks Tool Hub, press the Ctrl + J keys simultaneously to navigate to Downloads folder.
  2. Locate QuickBooksToolsHub.exe in the list of downloaded files and click on it.
  3. When prompted to allow the application to make changes, click on the "Yes" button.
  4. Click on the "Next" button to begin the installation process, and then select "Yes" to accept the license agreement.
  5. Click on the "Next" button again, followed by "Install."
  6. Once the installation is complete, you need to click on the "Finish" button.
  7. Now, open the QuickBooks Tool Hub by locating its icon or searching for it in your applications.

By following these steps, you will be able to successfully open the QuickBooks Tool Hub.

Solution 3: Install the Windows update

Keeping your Windows operating system up to date can help resolve compatibility issues. Go to the Start menu, search for "Windows Update," and click on "Check for updates" to install any pending updates.

Solution 4: QuickBooks Database Server Manager

  1. Start the process by downloading the QuickBooks.
  2. In the next step, click on the QuickBooksToolsHub.exe from the downloads list.
  3. Choose the Yes tab.
  4. After that, you are required to select Next to install it.
  5. Furthermore, click on Yes to Accept the license agreement once more.
  6. Choose Next tab and finish the installation process.
  7. Now, you need to open QuickBooks tool hub.
  8. Lastly, you need to choose QuickBooks database server manager from the Network issues tab.

Solution 5: Run QuickBooks in Safe Mode

You need to press and hold the Ctrl key while double-clicking on the QuickBooks Desktop icon. This will open QuickBooks in Safe Mode, bypassing any add-ons or extensions that may be causing the crashing issue. If QuickBooks works fine in Safe Mode, it indicates that a third-party add-on is causing the problem.

Solution 6: Copying the company files to desktop

  1. To copy the company file, you need to create a new folder first.
  2. In the next step, move to the Current location of the company’s files.
  3. Copy the company file.
  4. You are required to right-click in the New folder and choose Paste.
  5. Press and hold the Ctrl key on your keyboard, making sure to keep it held down until the "No Company Open" window appears on your screen.
  6. From the drop-down menu, choose "Open and/or restore an established business."
  7. Click on the "Next" button after selecting the option to open a company file.
  8. Navigate to the desktop or the location where you have copied the file to a new folder.
  9. Locate the file and open it by clicking on it.


Steps to upgrade QuickBooks

To upgrade the QuickBooks, go to the main website and here choose the most recent one for you.

How can we use QuickBooks?

QuickBooks helps you to keep track of financial functions such as employee expenses, income and expenses, and inventory in real-time and fulfill tax obligations hassle-free.


If the issue persists after trying the above steps, it's recommended to reach out to the support QuickBooks helpline for further assistance. Support for QuickBooks customer care number can provide specialized guidance and troubleshooting tailored to your specific situation. Remember to back up your company files before making any changes or attempting troubleshooting steps to avoid data loss.

Read More: QuickBooks Error Code 1903

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